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The National ombudsman will be visiting Saba and St. Eustatius from 9-12 March this year. Past visits have been well received by the population and were deemed very successful by the National ombudsman team.
On Statia, the number of complaints lodged last year totalled 44. The local government and the Health Insurance Office (ZVK) were each on the receiving end of about a quarter of the grievances. Saba lodged 22 complaints last year. 4 of the complaints took issue with the IND, 8 issues with ZVK and one with the police.
Since 1982, the role of the ombudsman is to protect the people against violation of rights, abuse of powers, error, negligence, unfair decisions and maladministration. Its role is that of impartial arbiter, but it can also initiate an investigation if it so chooses. Similar organizations represent the people in 80 other nations.
The National ombudsman also aims to improve public administration while making the government’s actions more open and its administration more accountable to the public. The ombudsman investigates complaints from the public free of charge.
Consultation hours Saba:
Walk-in:
Tuesday, March 10
16:00-19:00
The Bottom: Saba Roads & Construction Company building
Wednesday, March 11
16:00-19:00
Windwardside: RS Accounting (near RBC bank)
By appointment:
To schedule an appointment for March 9 – March 12 outside the consultation hours, please call us on 416 5080 or send an email to: j.stam@nationaleombudsman.nl or g.vonmaltzahn@nationaleombudsman.nl.
By appointment:
To schedule an appointment for March 9 – 12 outside the consultation hours, please call us on 318 5855 or send an email to: a.dorn@nationaleombudsman.nl or s.pfeifer@nationaleombudsman.nl
See www.nationaleombudsman.nl/bes for more information.