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The National ombudsman has visited the islands of St. Eustatius and Saba twice in 2014. Each visit saw a rise in complaints submitted by the public and another trip has been scheduled from March 9 until March 12 this year.
The National ombudsman hears and investigates complaints by private citizens against officials, public bodies or government institutions. In 2014, the citizens of Saba and St. Eustatius submitted respectively 22 and 44 complaints about, amongst others, the Health Insurance Office, the police and the local government.
We consider and investigate complaints from people who believe they have been treated unfairly or unreasonably by a government department or agency, including the tax office, the police and ZVK. The ombudsman aims to resolve complaints impartially, informally and quickly. If you feel you have a valid complaint, feel free to drop in during our consultation hours or book an appointment. Our services are free of charge and we will explore all avenues for resolving the matter.
Consultation hours Saba:
Walk-in:
Tuesday, March 10
16:00-19:00
The Bottom: Saba Roads & Construction Company building
Wednesday, March 11
16:00-19:00
Windwardside: RS Accounting (near RBC bank)
By appointment:
To schedule an appointment for March 9 – March 12 outside the consultation hours, please call us on 416 5080 or send an email to: j.stam@nationaleombudsman.nl or g.vonmaltzahn@nationaleombudsman.nl.
Press release Nationale Ombudsman